Tips for keeping your mailbox clean

Here are a few tips to help you keep your mailbox uncluttered.

  1. Make sure your Trash is empty. If it isn't, click the Empty Trash button on the Mailboxes screen.
  2. From the Mailboxes list, identify any mailboxes that have the biggest size. Look through those for unwanted messages. Be sure to check your Sent box from time to time.
  3. In your INBOX (or any other mailbox), sort by size to see which messages are the biggest:
  4. Delete "duplicate" messages. Once you have sorted by size, you will often see two or more messages with nearly the same size where you have perhaps received a message with an attachment and then replied or forwarded it on. You should be able to delete all but one of those.
  5. File attachments to your local hard drive. If you have a large e-mail message, it almost certainly contains an attachment.

Click here for instructions if you can't delete anything because your mailbox is full