Below are helpful on-line documents that may answer your questions.

To search the archive, click here.

Accounts and Passwords:

• Resetting lost passwords

Using E-mail:

• Policy for sending messages to "all" and "student"
• Accessing your Carthage e-mail from off campus via POP mail
• Receiving "all" list messages in digest mode
• Using Webmail - How-to and FAQ
• Accepting a certificate permanently in IE7
• When your mailbox is full
• Tips for keeping your mailbox clean
• Enabling and using the Draft feature
• Recognizing virus hoaxes
• When NOT to read e-mail attachments

Connecting to the network/internet in residence halls:

• Connectivity overview
• Connectivity troubleshooting
• Wireless in Windows XP
• Wireless for Windows Vista
• Wireless for MacOS
• Connecting with a hub in a residence hall room

Information about Blackboard:

• Logging in and enrolling in courses
• Transferring courses to the new server (for faculty)

Concerning viruses, scams, and spyware:

• Cleaning tough viruses
• Fighting pop-ups
• Avoiding e-mail scams (phishing)

Information for Windows users:

• Using Windows restore to go back to a working version
• Tips to keep computer running smoothly
• What to do when files won't open
• Backing up your files to CD

Creating Web Pages:

• Creating and publishing a personal home page
  Logging into your personal account via Dreamweaver (pdf)

General and security-related information:

• Choosing good, strong passwords
• Have a disaster plan for your computer
• Using keyboard shortcuts