Scheduling Policy

Peer tutors set their own hours and work by appointment-only scheduling. In order to help them balance all of their responsibilities, we require students to schedule appointments at least one day in advance using WCOnline. You may cancel an appointment up to 60 minutes in advance without penalty. You will not be able to cancel within 60 minutes of an appointment.


No-Show Policy

Students who fail to keep an appointment with tutoring prevent other students from receiving the help they need. In order to limit “no shows,” we have the following policy:

The first time in a given semester that a student fails to cancel an appointment through WCOnline, or misses an appointment an email alert will be sent to them. The second time in that same semester that the student fails to cancel an appointment through WCOnline, they will be blocked from making any additional appointments for the remainder of that semester.

You may cancel an appointment up to 60 minutes in advance without penalty. You will not be able to cancel within 60 minutes of an appointment.

If there are special circumstances you would like us to consider if this policy is applied to you, please email the Director of the Writing Center and Peer Tutoring at hcarroll@carthage.edu.

Asynchronous Tutoring/Emailing Tutors

All questions to tutors can be directed to tutoring@carthage.edu or use WCOnline to send a message to us (in the pulldown menu by your name). Please include in the subject line the course code (COR 120, BIO 1110, etc.) so it can be directed to the correct tutor(s). You can expect a response within 48 hours.


Academic Honesty

All peer tutors and tutees are expected to abide by Carthage’s policies on academic honesty. Peer tutors are trained to work with students to help them gain a better understanding of course concepts and introduce effective study techniques. They may share their own experiences from taking the course and offer insights into the expectations and demands. They do not have answers to homework problems and should not be asked to verify that your work is correct.

Read more academic honesty guidelines