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Finance and Administrative Services

Mailroom Services

The Carthage College Mailroom assists faculty, staff, and students with receiving and shipping mail and packages, as well as printing, faxing, booklet binding, and more.

Jump to Student Mailroom Information

Campus Mailroom


Lentz Hall Room 103 (lower level)


Monday-Friday: 7:30 a.m.-5 p.m.
Please note: These hours are for the school year only; mailroom hours change during the summer and breaks.


Carthage Campus Mailroom 262-551-5711.


  • U.S. Mail Services — You may have personal mail delivered to the mailroom.
  • UPS (United Parcel Service) — You may have personal packages delivered to the mailroom, as well as send out packages via UPS.
  • Faxing ($1.00 per page U.S., $3 per page International)
  • Personal copies (see costs below)
  • Booklet binding — Have your thesis bound in soft cover cardstock.
  • Carthage letterhead and envelopes available
  • Large packet stapler available
  • Folding machine for brochure creation


We do not sell envelopes or stamps in the Lentz Hall mailroom. You can purchase these, as well as padded envelopes, in the bookstore (Barnes and Noble).

Copies & Pricing

Faculty and staff can request copies by completing this online print request form or by sending your print request to We ask that you allow 24 hours (Monday-Friday) for completion of a copy request. Please note: The mailroom will need to know your account number and department name.

Black Ink Printing
All sized and color bond paper — $0.05 first page, $0.05 back side
Vellum 8-1/2” by 11” — $0.05 first page, $0.05 back side
Cover stock white 8-1/2” by 11” — $0.05 first page, $0.05 back side
Cover stock color paper 8-1/2” by 11” — $0.05 first page, $0.05 back side

Color Image Printing
Digital Color Copy White 8-1/2” by 11” — $0.10 first page, $0.05 back side
Digital Color Copy 11” by 17” — $0.15 first page, $0.05 back side
Digital Color Copy 11” by 17” Card — $0.20 first page, $0.05 back side
C1S Gloss 12” by 18” — $0.25 first page, $0.05 back side


Payment for mailroom services is by cash or check or departmental charge (for faculty/staff). The mailroom will need to know your account number and department name.

Student Mailroom


Todd Wehr Center (TWC)


Monday-Sunday: 6 a.m.-midnight

Student Mailroom Window Hours
Monday-Friday: 9 a.m.-7 p.m.
Saturday: 9 a.m.-2 p.m.
Sunday: Closed

*These hours are subject to change and there will be times where the mailroom window may be closed during large shipments and for disinfecting/cleaning.


Student Mailroom: 262-551-5753 or
Lentz Hall Mailroom: 262-551-5711

Receiving Mail

The Student Mailroom in the Todd Wehr Center (TWC) includes secure mail lockers and a mailroom window. Students can access the lockers during regular TWC hours of operation. Students will have only until the end of each semester to retrieve their letters and packages as the student mailroom has limited space.

In order to expedite the process of students receiving packages, the Package Concierge system was implemented. Whenever a student receives a package, the mailroom employees will try to place packages into the system. This is not always possible — if the package is too large, perishable, the student has not established a package concierge account, or if there is no room left in the lockers, the student will receive an email from the student mailroom. Letters and magazines also go directly to the student mailroom and will not typically be placed in the package concierge system.

When the student receives notification that the student mailroom has their package or letter, they can come to the window during operating hours, tell the employee(s) working their name and show their student ID. Please tell the person working whether the email stated that you had a package, a letter, or both. The employee will then retrieve the package or letter. If it is a package, the student will be asked to sign for it.

If you are unable to pick up your packages or mail from the student mailroom, it is possible to send a friend to pick them up for you. In order to do this, the student needs to send an email to stating that they have an item in the mailroom and that they are authorizing their friend (including friends first and last name) to pick up the package/letter in their place. The friend will have to show their ID and let the employee know whose packages they are picking up and signing for.

If the student receives an email that their package has been placed in the Package Concierge System, that email will contain a barcode and the student’s username. When the student goes to retrieve the package from the locker system, they can either enter their username or scan the barcode (NOT their Student ID) provided by the email. The system will then prompt them to enter a pin. Around the beginning of the school year, the student will get an email from the Package Concierge system with a link, prompting them to establish a pin that they can use to retrieve their packages. Once the student has entered their pin, a locker will open, and they can take their packages out of the locker. Once the locker is completely empty, as more than one package may be inside a locker for a person, close the door and hit the “Log Out” button on the kiosk screen.

If the student does not receive an email to establish an account, they should reach out or stop by the student mailroom and we can help set one up.

We encourage students to provide a forwarding address to the student mailroom before their first extended break (i.e. winter break or summer break). If a student receives mail over a break, and it has the correct postage type on it, it can be forwarded to the student. Mail can also be held until the next semester upon request. If a student does not provide a forwarding address, the student mailroom may reach out so that the student can get their mail before they return to campus.

Providing a forwarding address to the student mailroom is especially important once students graduate, or if they become commuters. If a student fails to provide a forwarding address or does not respond to the student mailroom as to what they would like done with their mail, their package/letter may be returned to the original sender.

We also encourage students, especially upon graduation, to change their forwarding address with USPS and businesses that send mail to campus so they may get their mail in a timely manner to the correct address.

Amazon Packages

The Student Mailroom in the Todd Wehr Center has an Amazon locker for shipments from Amazon. Our Amazon Hub Locker, “Phil” is one option a student can choose to send their packages too. Amazon employees deliver directly to this locker and no packages placed inside are processed through the student or campus mailrooms.

Not all packages will be able to be sent to the locker, depending on size and availability in the locker system. However, students who utilize Phil may find that shipping speeds are sometimes quicker, though this is not always the case.

Once a package is placed into the Phil locker by Amazon, the account holder will receive a notification with the pin that they can use to retrieve their package from the yellow lockers.

To use Phil, the person ordering will need to select Phil as the shipping address. This can either be done through the “Your Addresses” tab and selecting “Add Address” > find an Amazon pickup location. This can also be done in the checkout process when adding a shipping address.

Though Phil is a convenient way to ship Amazon packages to campus, it is not the only way. Packages can be addressed like normal, and they will be processed through the student mailroom.

Sending Mail

Students can mail packages by visiting the Lentz Hall mailroom, located on the lower level. Letters can be put in the USPS blue mailbox that is located on campus drive in front of Tarble Hall.

Student Mailing Addresses

All packages and letters to students should be addressed in the following way:

Student Name
Carthage College
2001 Alford Park Drive
Residence hall and room number
Kenosha, WI 53140

If you have any questions or concerns, please contact, or stop by the mailroom window and ask the employees. They will try their best to assist you with any questions or issues you may have.

  • Quick Facts

    • Carthage is named a Best Midwestern College by The Princeton Review (2021), a designation given to only 25 percent of four-year schools.

    • The Tower, Carthage’s newest residence hall, provides some of the best views on campus — if not in the Midwest! In addition to #carthageviews of the lake from seven stories up, residents enjoy suite-style living and two floors of shared campus spaces for gaming, cooking, group meetings, or quiet studying. Learn more about all housing options.

    • You’re going to need brain fuel. Grab a morning coffee and a snack and Starbucks or Einstein Bros. Bagels. Later, meet friends at “The Caf,” where the specials change daily but the staples are constant, or swing through “The Stu” for wings, a burrito, or a sub. A new option, Carthage Cash, even covers some off-campus meals.

    • More than 90% of Carthage alumni report that they have secured a job or are continuing their studies six months after graduation. Visit The Aspire Center.

    • 91% of employers say critical thinking, communication, and problem-solving skills matter more than your major when it comes to career success. Learn more about how the liberal arts prepare you for a successful career.

    • Lots of schools wear the four-year label. Carthage stands behind it. More than 90% of Carthage graduates earn their degrees in four years. Learn more

    • Oscars. Emmys. Tonys. Golden Globes. The playwrights we’ve brought in have them. Each year, the Carthage Theatre Department commissions an original script by a renowned playwright for its New Play Initiative. Carthage students then work with the writer to stage it. 

    • Carthage has ranked as a top Fulbright producer for four of the past five years. Read about Carthage Fulbright winners.

    • Things look new at Carthage because they are. Our science center, student union, athletic and recreation center, and numerous residence halls have all been constructed or newly renovated in the last 15 years.

    • Carthage offers majors, minors, and concentrations in more than 50 areas of study, from marketing to neuroscience, nursing to music theatre.

    • Our Summer Undergraduate Research Experience offers select students a research budget, one-on-one mentoring with a professor, and 10 weeks of analyzing, deciphering — and getting paid.

    • So the lake is kind of a focal point, but there’s a lot more to love about our campus — like the fact that our more than 80-acre campus is also an arboretum and wildlife sanctuary. Focused on keeping campus lush forever, we plant between 50 and 75 new trees every year from a variety of species.

    • Carthage was founded in 1847. That’s more than 170 years of leaders, makers, and go-getters going out and going forth. Read more about Carthage’s rich history.

    • More than 90 percent of students receive financial aid. Carthage awards more than $20 million in scholarship and grant assistance. That includes $5.5 million in competitive scholarships in business, mathematics, science, languages, the fine arts, leadership, and overall academic strength. Learn what’s available.

    • Abraham Lincoln was an early Trustee of the College, and U.S. Secretary of State John Hay was a Carthage alum. The two still have a proud place on our campus. Spend some time with them in our Sesquicentennial Plaza. On warm days you’ll find professors leading their classes here.

    • Come to Carthage; hear yourself think — think … think …
      Legend has it that Sesquicentennial Plaza holds a perfect echo. Just stand with both your feet on the “1847,” face Straz, and start talking. “You’re the only one who can hear you, but you’ll be crystal clear,” promises English and theatre alumna Mikaley Osley.

    • Our Great Lake provides Carthage students with some amazing views. Think classes on the beach, lake views from the lab, and sunrises from your dorm room. “I love waking up in the morning with the sun shining off the lake. Nothing compares to the view in the morning,” recalls biology and neuroscience major Ann O’Leary.

    • Carthage awards up to 35 Presidential Scholarships each year, which range from $25,000 up to full tuition. Learn more.

    • For a full decade, NASA has selected Carthage students to conduct research aboard its zero-gravity aircraft. Lately, the stakes have risen. A team of underclassmen is grinding to prepare a tiny but powerful Earth-imaging satellite for launch to the International Space Station. Learn more about the space sciences at Carthage

    • Carthage is the only college or university in the Midwest where every freshman takes a full-year sequence of foundational texts of the Western intellectual tradition. Learn about Intellectual Foundations.

    • With a student-faculty ratio of 13:1, your professors will know who you are. They will also know who you want to be — and how to get you there. Meet our faculty.

    • There are more than 130 student organizations on campus, from Amnesty International to Fencing to Frisbee, Chem Club to Stand Up Comedy. See how easy it is to get involved.

    • True story: There are more than 27 art galleries, a dozen museums, and nine theatres within 25 miles of Carthage. Some highlights: The nationally recognized Racine Art Museum, the world-renowned Art Institute of Chicago, and the Milwaukee Art Museum. Learn more about our location.

    • What’s better than one professor? Two professors. What’s better than two professors? Two professors from totally different fields teaching a single class. There’s debate. Discussion. Differing perspectives. This is where the magic happens. That’s why every student takes a Carthage Symposium.

    • You can’t hide here — not with only 17 other students in the classroom with you. That’s going to be rough some mornings. But later, when you’re able to argue your point of view thoughtfully, express your opinions succinctly, and meet challenges head-on, without fear … Yep, you’ll thank us.

    • Carthage is ranked in the Top 5 in the country for student participation in short-term study abroad. Every J-Term, hundreds of students travel all over the world on faculty-led study tours. Imagine a month in Sweden, Rome, Cuba, Senegal, India, Japan …