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Business Office

Maintenance Department

The Maintenance Department is responsible for the proper operation of all campus buildings and their mechanical subsystems. The department and its sub-department, Grounds, assumes responsibility for the basic functioning of the campus facilities and stewardship of the campus grounds.

Submit a Work Order

Does something need repair, but isn’t an emergency? Let us know by filling out a maintenance request. If you have a maintenance emergency, please call 262-551-5911.

Currently the campus consists of 25 buildings, more than 80 acres of property, and more than 1 million square feet of interior space.

Maintenance Department Staff

See a list of Maintenance Department Staff

Emergency After-Hours Contact

If you have an emergency involving campus facilities after the normal office hours of the Maintenance Department, please contact Campus Security at ext. 5911, or the off-campus phone number, 262-551-5911. The Campus Security Office is staffed 24 hours a day, 365 days a year, and can screen emergency calls for the appropriate response.

Maintenance Requests

Carthage uses the work order management system SchoolDude for all work order requests*. It is designed to be fast and user-friendly, and allows you to see the status of your work request at any time. Please utilize this request system for all needs associated with the Carthage physical plant functions including room repairs, key and lock issues*, cleaning services, and moving/office relocations.

Scope of Work

The Maintenance Department performs cyclical preventative maintenance on various campus systems. It also provides services required for life safety and other regulatory compliance issues.

The department repairs campus equipment and facilities. Using the department’s trade experience, Maintenance staff also assist in the repair of department-specific equipment.

In coordination with the Todd Wehr Center Office, the department provides special event support services by providing setup and tear-down crews, building event support via trade supervision and access to the department’s resources.

In a community as complex as Carthage, there are various departments that may be responsible for technical or department specific tasks. In an effort to assist you in your service needs, we have prepared a responsibility matrix listing who to contact for your issue.

* Residential Key Requests

  • All key requests must be submitted through work order system (School Dude).
  • There will be a $100 charge for key requests for Madrigrano, Johnson, Tarble, Denhart, Swenson, and the Tower when keys are reported lost and/or stolen.
  • There will be a $200 charge for key requests for the Oaks when keys are reported lost and/or stolen.
  • There is no charge for keys that are broken or bent, provided you bring the keys to the TWC Information Desk.
  • All student keys should be picked at the TWC Information Desk between 8 a.m. and 10 p.m. with valid Carthage ID.