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Heather Carroll joins Carthage as new Director of the Writing Center


David Steege

August 29, 2019

Heather Carroll has joined the Carthage staff as our new director of the Brainard Writing Center. She comes to us from the University of Wisconsin-Milwaukee at Waukesha, where most recently she was the academic support director and a senior lecturer in English. Prior to that, she was their writing center coordinator and then academic success coordinator.

She earned her bachelor’s in Spanish for the professions from Marquette, her master’s in education from the University of Rochester, and her doctorate in English from the University of Wisconsin-Madison, where she focused on linguistics. In her 20 years of experience in higher education, she has both taught and held administrative positions, from teaching at an international university in Russia through the Peace Corps to developing a program for high-risk students at the University of Wisconsin Colleges that resulted in a 15 percent higher retention rate than that of the typical rate for the institution.

Heather is bringing her expertise, experience, and enthusiasm to the Brainard Writing Center, where she will recruit, train, and supervise tutors, and guide the programming of the Center. She hopes to contribute to our undergraduate research program by having tutors engage in research projects and to grow our developmental writing program for students who come to Carthage underprepared for intensive writing classes.

Professor Jean PrestonProfessor Jean PrestonAs we enthusiastically welcome Heather to Carthage, we also celebrate the Carthage career of retiring writing center director Jean Preston. Jean joined the Carthage staff in 1994 as the administrative assistant for the Division of Natural Sciences and worked in that position for 11 years, along the way graduating summa cum laude from Carthage in 2002. In 2006 she became the director of the Writing Center; her many accomplishments include insuring that Writing Fellows are selected from across the disciplines, greatly expanding the Fellows’ training program, and obtaining certification for the Center from the College Reading and Learning Association.

We will have an opportunity to acknowledge and celebrate Jean’s Carthage career this fall — stay tuned for more information. Meanwhile, Jean will teach two sections of Western Heritage this fall, so you’ll have lots of opportunities to thank her all she’s done and congratulate her on her retirement — or at least retirement from full-time Carthage employment!

David Steege
Senior Associate Provost 


Office of the Provost


David Steege, x5847,