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Gmail will no longer work with non-Google email apps starting May 23

By

Ryan Ade

April 11, 2021

Due to security concerns, Google is telling all GSuite campuses to turn off POP and IMAP connections. This will disable access to @carthage.edu email accounts from non-Google mail apps (including but not limited to Outlook and MacMail) and may break access using any non-Google phone apps starting Sunday, May 23.

This change was originally to have happened earlier, but Google and Microsoft extended the deadline due to COVID. POP and IMAP are used for most third party email access such as Outlook, MacMail, and built-in phone apps. However, these are not secure methods of sending/receiving email and do not support multi-factor authentication that will soon be required to access Carthage’s Google apps (Gmail, Calendar, Drive, etc.)

On or before May 23, you will need to install the Gmail app on your phone and/or use a current web browser to access your email on your computer. We recommend using one of the following email access options ahead of time to avoid any interruption in email service:

From your computer 

  • Google Chrome
  • Firefox
  • Microsoft Edge
  • Safari (Mac)
  • Other updated and current browsers (such as Opera, etc.)

From your smartphone 

SPONSORING DEPARTMENT, OFFICE, OR ORGANIZATION:

Library and Information Services

FOR MORE INFORMATION, CONTACT:

help@carthage.edu