Heather Carroll

Heather Carroll

  • Director of the Writing Center
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Writing Center


Heather Carroll oversees the Brainard Writing Center at Carthage. She joined the Carthage community in 2019 from the University of Wisconsin-Milwaukee at Waukesha, where she both taught writing and coordinated academic support programs.

Heather has 20 years of experience in higher education including both teaching and administrative roles. Her work has always focused on the intersection of language and diversity. Early in her career, she served as a Peace Corps Volunteer teaching English as a second language in Yaroslavl, Russia.

Her doctoral dissertation examined the use of, reaction to, and defense of “mock accents” on a local drive-time radio program. Through this lens, Heather sees writing as a social practice. She advocates for students’ right to use their own language varieties in their writing while simultaneously being introduced to the style, vocabulary, and grammar of academic genres.

Heather is a Wisconsin native and grew up in Milwaukee. She currently lives in New Berlin, Wis., with her husband and teenage daughters.


  • Ph.D. English Language and Linguistics, UW-Madison
  • M.S. Teaching and Curriculum, University of Rochester
  • B.A. Spanish, Marquette University

Main responsibilities at Carthage

  • Direct Writing Center programming with a focus on recruiting, training, and mentoring undergraduate Writing Fellows.
  • Supervise undergraduate research in Writing Center theory and practice.
  • Collaborate with faculty across disciplines in support of Writing Across the Curriculum.

Favorite thing about working at Carthage

Heather was drawn to Carthage for the sense of community it offers as well as the celebration of risk and failure. Celebrating our failures, picking ourselves back up, and trying again is powerful. Carthage invests in helping students learn to do just that by providing strong academic support across departments. This is truly a place to grow as a scholar and individual.