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Career Services

Internships and Field Placements

  • Monica Kasper

Monica Kasper ’18


Physics, Math


Brookfield, IL

Name of Business/Organization

TechLoss Consulting & Restoration, Inc., Mount Prospect, IL

Internship Position

Research Assistant

Give three words that sum up your internship experience.

Efficiency, Accuracy, and Reliability

How did you learn about your internship?

“Through connections. I called my sister to help me practice for an interview for a job not related to my field of study. She did a little searching and found this application for me in a matter of minutes. I applied one night and the very next morning I got an interview. The following week, I had an in person interview and they hired me that day!”

Describe your internship.

“Whatever the engineers I work for needed me to do, I did. We are an electronic loss consulting company and mostly work with insurance claims to ensure that the proposed damaged electronics are being replaced with industry standards. This sometimes involves formulating spreadsheets on Excel. However, more often I try to find direct or like, kind, and quality product replacements from invoices we receive to confirm they are up to industry standards. A lot of the time I speak with manufacturers finding information on products (age, availability, replacement parts, prices) or contact repair vendors to repair products (all things electrical) and make sure they are a reputable company. Occasionally I get to do research on whatever products or subjects that interest me, pertaining to the company. This includes control systems, home automation, wireless broadband transmitters, and more!”

What do you enjoy most about your internship? What are some of the challenges?

“Reflecting on my time at TechLoss so far, I have learned a lot ranging from professionalism,  technical electronics, and customer service. All of the tasks I do on an average day is helping me for my future. Interacting with people and learning more and more about the products we work with will be useful in some way, shape, or form with my technical degree. My favorite part about my internship is when I get to do individual research. That is, further research on products we have worked with on a recent project. We work a lot with home automation products. Most of the time these products are top-of-the-line systems that, simply put, connect everything in your home. You can turn on the lights, play your favorite song, open your garage door, and turn on your alarm system all from an application on your phone. I get to research these products, learn how they work, and find the next advancements for the most up-to-date technology there is. The best part is, the engineers I work for are very friendly and eager to answer any questions that I have. If I read something online, they are more than willing to explain it to me in a way I understand. Sometimes they find me a scrap piece to look at hands-on from a past project. The most challenging part of my job is communication. I mostly play the middle man when researching product information. The engineer will give me a task, I find the information that often requires me to speak to experts in the field to obtain it. Then, I must relay that information back to the engineer. More than once, I have been assigned a task and I have no idea what the product is that I am looking for. Talking to an expert, they use terminology I am unfamiliar with and therefore, I have to make sure that the information I am receiving is from reliable sources in order to give the engineer correct information.”

How does your internship fit with your long-term career goals?

“I am unsure where I want to take my physics degree, but, I am starting to learn that I like the tangible side of working with physical objects rather than the side of physics that specifically deals with particles. I could go into engineering after Carthage if i decide to go that route. My experience with working at TechLoss gives me a taste of what being an engineer would be like.”

During your internship search, how did you make yourself stand out to employers?

“I find being personable yet professional an important balance when first contacting a potential employer. Be sure that your cover letter and resume are specific to the position you are applying for. Do your research on the company in order to build upon their ideals and what they look for in your cover letter/resume. For example, I noted their key objectives in my cover letter and why I found them to be important. When I received an email from the Lead Engineer at TechLoss saying I would be meeting with the Vice President for my in-person interview, I responded with the vice president’s name so that the employer knew I had done my research and that i was interested and motivated to work for their company specifically. Employers will recognize these little things that say a lot about you before they have the chance to meet you and talk with you in person.”

What did you find to be the most helpful during your internship search process?

“Talking to your network is the most important way to learn about different opportunities. People are always willing to help out if you have the interest to inquire. Don’t be afraid to ask about opportunities if you find something you are interested in!”

Do you have any tips to share with other students about your experience?

“Opportunity is out there. If this experience has taught me anything, the most important lesson is to never give up! Don’t be afraid to ask your professors, the career services office, close friends and family members if they have any ideas about internships or how to obtain one. The Carthage Community is here to watch you succeed in any pursuit of a career path that you choose. If it weren’t for my sister, I would not be doing anything related to my field of study this summer. When she told me to apply for my current internship, I told her, “I have been rejected 8 times. I am not really interested in applying for another job”. She told me I was being ridiculously stubborn and helped me apply at TechLoss. Within less than 12 hours I received a call from the Lead Engineer telling me I would have an interview. Everything fell into place and I would have given up if I had not discussed it with my sister. Do not let rejection discourage you. Applying for an opportunity never hurts. Don’t give up!”

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