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Parents and Families

Frequently Asked Questions

We know you have questions about your student’s transition to life at Carthage. Here are some frequently asked questions and answers. 


How do I address mail to my student?
Students who receive packages or letters will receive an email with directions on how to pick them up. To send a letter or package to your student, address it the following way:

Student name
Carthage College
2001 Alford Park Drive
Residence hall and room number
Kenosha, WI 53140

Where can my student send Amazon packages?
Students who order from Amazon have the option to send their packages sent to our Amazon hub locker system, Phil. To do this, students must select “Find a Pickup Location” and search for Phil using the Carthage address during checkout. Students will receive an email from Amazon with instructions on how to retrieve their package once it’s arrived.

Though Phil is a convenient way to ship Amazon packages to campus, it is not the only way. Packages can be addressed like normal, and they will be processed through the student mailroom.

For more information regarding letters and packages, please visit the Mailroom Services website. Questions? Contact the Student Mailroom at

Parking and Transportation

Where can I park when visiting my student?
There are a number of designated Visitor parking spots in the following lots:

  • Posted spaces across from Lentz Hall  
  • Marked spaces in South Upper Lot
  • All of South Lower Lot (during resident hall visitation hours)

See parking lot map
Learn more about Carthage’s parking policies

How can my student register a guest and their vehicle?
Students must register guests in the Office of Public Safety. There are new guest policies in place for 2020-21 in light of the COVID-19 pandemic. Students should talk to Public Safety or their hall director. All guests are issued a guest pass from the Office of Public Safety and may be required to show proof of identification/guest passes upon the request of a campus public safety officer or college personnel.
Learn more

Temporary parking permits are available for guests of students for overnight parking. These permits are available for up to three days per the College’s guest policy and can be obtained from the Office of Public Safety.
Learn more 

Where can my student get a temporary parking permit for a short period to use the family vehicle?
Residential students who do not have a parking permit may register a temporary vehicle for up to 14 days with the purchase of a temporary parking permit. Temporary permits are available through the Office of Public Safety. Students can only purchase two temporary permits in an academic year. Any student vehicle that will be on campus longer than fourteen days during any academic year must purchase and display a regular parking permit.

What is the shuttle schedule?
Carthage offers students free shuttle service to the 14th Avenue Lot and the 35th Street Lot. Both lots are for residential students only, by special permit. (See Parking Lot Map.) The Parking Lot Shuttle stops at the flagpole outside the Todd Wehr Center and travels in a consistent loop from campus to both parking lots. Each complete loop takes about 30 minutes.

Is there a shuttle to the Metra?
Carthage offers students a free shuttle service to the Kenosha Metra Station, 5414 13th Ave., for popular arrival and departure times. See the Metra shuttle schedule

What transportation options are available to the local airports?
Wisconsin Coach Lines offers bus service to and from: General Mitchell International Airport in Milwaukee, the Amtrak station in Milwaukee, and O’Hare International Airport in Chicago. The bus stops in front of the David A. Straz, Jr. Center on Campus Drive. See the schedule and cost. Ride-share services like Uber and Lyft can also take students to local airports.

Dining Services

Where can I learn more about Carthage Dining?
You can learn all about Carthage Dining at

How does my student get Carthage Cash and/or add money to their Carthage Cash?
Carthage Cash is money students put on their Carthage ID card to use at on-campus eateries, in the Carthage bookstore, and at select off-campus establishments. Students can manage their Carthage Cash 24/7 using their smartphone or laptop. Carthage Cash does not replace meal points.

Carthage Cash can be added through the GET Funds website with a debit or credit card, or with cash or check in the Office of Student Financial Services.
Learn more

Does Carthage Dining offer care packages that I can send to my student?
Carthage Dining offers many care packages and gifts you can have sent to your student, including a birthday cake, pizza party, and Exam Cram care package to help your student get through finals.
Shop for care packages for your student

Getting Involved

How can my student get involved in campus activities?
With more than 130 student organizations active on campus, students have the opportunity to explore many different interests, from sailing to cosplay to improv comedy. Each fall, Carthage hosts an Involvement Fair where students can mingle with members of more than 100 student organizations and learn how to get involved.
Learn more about clubs and orgs on campus

When is New Member Recruitment for fraternities and sororities? 
Carthage fraternities and sororities recruit new members every fall and spring, however, recruitment is only open to students with second-semester freshman or higher status. First-semester freshmen are not eligible to join a social fraternity or sorority in the fall semester but can participate in Spring Recruitment in February.
Learn more about Carthage’s Greek Life

Academics and Career Prep

What resources are available to prepare my student for their career?
Carthage’s new Aspire Program™ is a comprehensive four-year career preparation program for all Carthage students. The new program blends existing and new resources to create a comprehensive career development plan from their first days on campus.
Learn more about The Aspire Program™

Health and Safety

What counseling resources are available for students?
The Carthage Health and Counseling Center assists students in addressing physical, mental, and emotional well-being. All services are free and confidential. 

How do I know my student will be safe on campus?
The Office of Public Safety is committed to keeping our campus safe, peaceful, and well-organized. The Office of Public Safety operates 24 hours a day, 7 days a week, 365 days a year. Officers provide parking lot shuttle service, event management support, event security, parking and traffic control, and building security. In addition, officers are trained in first aid, CPR, and the use of Automatic External Defibrillators. 
Learn more about Public Safety

Where is the Office of Public Safety located and how can by student contact Public Safety if needed?
The Office of Public Safety is located in the lower level of Johnson Hall. (See campus map). Safety officers can be contacted by calling 262-551-5911 or by using one of the Blue Light Telephones around campus.
Learn more about Blue Light Telephones

How can my student sign up for emergency notifications?
Carthage students must update their emergency contact information and preferred method of communication through the My.Carthage campus portal. To sign up for emergency notifications, students must log in to and click on “Edit Emergency Contacts” at the bottom of the main landing page. Campus alerts are sent when there is a threat to the campus community, or when a message needs to be communicated to the entire community quickly.

Other Questions

Where does my student report a maintenance concern?
Students can submit a maintenance request at any time at Carthage maintenance staff will always respect student privacy and belongings. Unless it is an emergency, maintenance staff will not enter residence hall rooms before 9:30 a.m., and staff will always knock loudly and announce themselves before entering a room. Maintenance staff may need to enter a room to fulfill a maintenance request when the student is not present.

Is there a fax machine my student can use if needed?
Students have access to a fax machine in the campus mailroom. The mailroom is open 7:30 a.m.-5 p.m. Monday-Friday in Lentz Hall 103 (lower level). Faxing costs $1 per page in the U.S., and $3 per page for international deliveries.

  • Quick Facts

    • Carthage is named a Best Midwestern College by The Princeton Review (2021), a designation given to only 25 percent of four-year schools.

    • The Tower, Carthage’s newest residence hall, provides some of the best views on campus — if not in the Midwest! In addition to #carthageviews of the lake from seven stories up, residents enjoy suite-style living and two floors of shared campus spaces for gaming, cooking, group meetings, or quiet studying. Learn more about all housing options.

    • You’re going to need brain fuel. Grab a morning coffee and a snack and Starbucks or Einstein Bros. Bagels. Later, meet friends at “The Caf,” where the specials change daily but the staples are constant, or swing through “The Stu” for wings, a burrito, or a sub. A new option, Carthage Cash, even covers some off-campus meals.

    • More than 90% of Carthage alumni report that they have secured a job or are continuing their studies six months after graduation. Visit The Aspire Center.

    • 91% of employers say critical thinking, communication, and problem-solving skills matter more than your major when it comes to career success. Learn more about how the liberal arts prepare you for a successful career.

    • Lots of schools wear the four-year label. Carthage stands behind it. More than 90% of Carthage graduates earn their degrees in four years. Learn more

    • Oscars. Emmys. Tonys. Golden Globes. The playwrights we’ve brought in have them. Each year, the Carthage Theatre Department commissions an original script by a renowned playwright for its New Play Initiative. Carthage students then work with the writer to stage it. 

    • Carthage has ranked as a top Fulbright producer for four of the past five years. Read about Carthage Fulbright winners.

    • Things look new at Carthage because they are. Our science center, student union, athletic and recreation center, and numerous residence halls have all been constructed or newly renovated in the last 15 years.

    • Carthage offers majors, minors, and concentrations in more than 50 areas of study, from marketing to neuroscience, nursing to music theatre.

    • Our Summer Undergraduate Research Experience offers select students a research budget, one-on-one mentoring with a professor, and 10 weeks of analyzing, deciphering — and getting paid.

    • So the lake is kind of a focal point, but there’s a lot more to love about our campus — like the fact that our more than 80-acre campus is also an arboretum and wildlife sanctuary. Focused on keeping campus lush forever, we plant between 50 and 75 new trees every year from a variety of species.

    • Carthage was founded in 1847. That’s more than 170 years of leaders, makers, and go-getters going out and going forth. Read more about Carthage’s rich history.

    • More than 90 percent of students receive financial aid. Carthage awards more than $20 million in scholarship and grant assistance. That includes $5.5 million in competitive scholarships in business, mathematics, science, languages, the fine arts, leadership, and overall academic strength. Learn what’s available.

    • Abraham Lincoln was an early Trustee of the College, and U.S. Secretary of State John Hay was a Carthage alum. The two still have a proud place on our campus. Spend some time with them in our Sesquicentennial Plaza. On warm days you’ll find professors leading their classes here.

    • Come to Carthage; hear yourself think — think … think …
      Legend has it that Sesquicentennial Plaza holds a perfect echo. Just stand with both your feet on the “1847,” face Straz, and start talking. “You’re the only one who can hear you, but you’ll be crystal clear,” promises English and theatre alumna Mikaley Osley.

    • Our Great Lake provides Carthage students with some amazing views. Think classes on the beach, lake views from the lab, and sunrises from your dorm room. “I love waking up in the morning with the sun shining off the lake. Nothing compares to the view in the morning,” recalls biology and neuroscience major Ann O’Leary.

    • Carthage awards up to 35 Presidential Scholarships each year, which range from $25,000 up to full tuition. Learn more.

    • For a full decade, NASA has selected Carthage students to conduct research aboard its zero-gravity aircraft. Lately, the stakes have risen. A team of underclassmen is grinding to prepare a tiny but powerful Earth-imaging satellite for launch to the International Space Station. Learn more about the space sciences at Carthage

    • Carthage is the only college or university in the Midwest where every freshman takes a full-year sequence of foundational texts of the Western intellectual tradition. Learn about Intellectual Foundations.

    • With a student-faculty ratio of 13:1, your professors will know who you are. They will also know who you want to be — and how to get you there. Meet our faculty.

    • There are more than 130 student organizations on campus, from Amnesty International to Fencing to Frisbee, Chem Club to Stand Up Comedy. See how easy it is to get involved.

    • True story: There are more than 27 art galleries, a dozen museums, and nine theatres within 25 miles of Carthage. Some highlights: The nationally recognized Racine Art Museum, the world-renowned Art Institute of Chicago, and the Milwaukee Art Museum. Learn more about our location.

    • What’s better than one professor? Two professors. What’s better than two professors? Two professors from totally different fields teaching a single class. There’s debate. Discussion. Differing perspectives. This is where the magic happens. That’s why every student takes a Carthage Symposium.

    • You can’t hide here — not with only 17 other students in the classroom with you. That’s going to be rough some mornings. But later, when you’re able to argue your point of view thoughtfully, express your opinions succinctly, and meet challenges head-on, without fear … Yep, you’ll thank us.

    • Carthage is ranked in the Top 5 in the country for student participation in short-term study abroad. Every J-Term, hundreds of students travel all over the world on faculty-led study tours. Imagine a month in Sweden, Rome, Cuba, Senegal, India, Japan …